What it does
Uniphore is a global business-AI platform focused on customer-service and contact-centre operations. Its products support self-service, real-time guidance for agents, conversation insights and communication recording.
The software is enterprise-oriented and deployed through a sales-led process. Uniphore’s public product pages report company-reported scale figures, but those figures are not treated as independent customer-outcome evidence; pricing, language coverage and data terms must be confirmed for each deployment.
- Built by
- Umesh Sachdev, Ravi Saraogi
- Based in
- Palo Alto
- Made for
- Contact centres, customer-service leaders and enterprise operations teams
Compiled by the Takṣa team from public information, last updated 8 October 2026. Sources: Uniphore: About us, Uniphore board of directors, Uniphore Customer Service AI, Uniphore contact locations.
How to get it
Open Uniphore- Price
- Enterprise and sales-led; no standard public price found
- Platforms
- Self-service, agent guidance, conversation intelligence and interaction-recording products
- Languages
- Confirm language and channel coverage for the contracted deployment
- Stage
- Live
Why it fits India
Enterprise software with offices in Bengaluru and Chennai, applied to contact-centre workflows.
- India offices
- Uniphore says it was founded in 2008, and its contact page lists offices in Bengaluru and Chennai.
- Contact-centre workflow
- Its India relevance is enterprise service operations, not a claim that the platform is an Indian-language consumer model.
- Deployment caveat
- Language, data governance, human handoff and channel availability depend on the contracted product configuration.
What users say0
Who builds it2
- Umesh SachdevCo-founder and CEO
Named as co-founder and CEO on Uniphore’s board page.
- Ravi SaraogiCo-founder
Co-founder and President-APAC, according to Uniphore’s board page.